Contact Us

Got a question about a review, spotted something that's changed at one of the sites we cover, or want to flag an issue with a crypto casino you've played at? This page explains what Crypto Casinos can help with, what we can't, and the best way to reach us.

What we can help with

Crypto Casinos is an independent research and comparison site covering crypto casinos available to US players. We're not a casino ourselves, and we don't process deposits, withdrawals or bets. Enquiries we're set up to handle include:

• Corrections — if a bonus term, coin list, licensing detail or payout claim on one of our pages looks out of date, we want to know
• Feedback on our reviews and rankings, including how we've scored a site listed on this page
• General questions about how crypto casinos work — wallet setup, network fees, or the difference between a KYC and no-KYC site
• Suggestions for sites or topics you'd like us to cover next
• Reports of broken links, outdated offers, or anything else that makes a page hard to use

What we can't help with

Because we don't operate any casino, we're unable to assist with account logins, deposits, withdrawals, bonus disputes, KYC verification, or customer support tickets tied to a specific operator such as BetPanda, CoinPoker Casino, or any other site listed on our pages. Those enquiries need to go directly to the casino's own support team, usually reachable through live chat or a help centre linked from their site.

We also can't offer personal financial, tax, or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in your state, a qualified tax professional is the right person to ask — the rules vary and we're not in a position to give a definitive answer.

Before you reach out about a specific casino

A few things are worth checking first, since they answer most of the questions we get:

• Licensing and eligibility — the operators reviewed on this site are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, not by any US state or federal regulator. Playing at an offshore crypto casino sits in a legal grey area for US residents, and availability differs by state. Always check your own state's current gambling laws before signing up anywhere.
• Bonus terms — every welcome offer, cashback deal or rakeback programme we mention comes with wagering requirements, time limits, and eligibility conditions set by the operator, not by us. Read the full terms on the casino's own site before opting in.
• Payout speed and coin support — actual withdrawal times, network fees, and confirmation windows depend on the blockchain being used and the casino's own processing, and can change without notice. If something doesn't match what a review says, let us know so we can look into it.

How to get in touch

The clearest way to reach us is through our standard contact channel, which routes enquiries to the right person on our editorial team. Include the page URL or casino name if your message relates to a specific review — it helps us track down the detail faster. We read everything that comes in, though as an independent site we can't guarantee a response time for every message.

For background on who compiles our reviews and how the site is run, see our About Us page. If your question is about how we score and rank casinos rather than a specific enquiry, that page also covers our general approach.

If gambling has stopped feeling fun

If you or someone you know is struggling to keep gambling under control, that's a bigger issue than anything we can resolve by email. Support is available through the National Problem Gambling Helpline at 1-800-GAMBLER, and our Responsible Gambling page lists further tools and resources, including a reminder that offshore sites often don't offer the same self-exclusion options or player protections as state-regulated operators. All games and offers covered on this site are intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and applicable state rules — and gambling should never be treated as a way to make money or cover financial shortfalls.

Terms and how the site operates

Details on how Crypto Casinos uses affiliate relationships, how content on the site should be used, and the legal terms governing your use of it are set out in our Terms and Conditions. Worth a read if you want the full picture of how the site is funded and what our recommendations do and don't promise.